Intake Process

Embarking upon treatment is a powerful step in the right direction, and we know it is often a scary step to take. That’s why we try to make getting started in treatment as easy as possible. We don’t make you jump through hoops to get help, we work diligently to take care of everything you need to start treatment as soon as you are ready.

We like to view it as your job to reach out for help and our job to take your hand and guide you the rest of the way.

Do you think you might be ready to give one of our programs a try?
Great! It’s easy to get started.

Submit an Inquiry

2 + 12 =

Woman Using Laptop

Step 1 – Clinical Admissions

During the intake appointment you will meet a member of our clinical team. If you are coming from a different geographical area, we will conduct the intake by phone or Skype. We will do a comprehensive needs assessment with you to help determine what might be the best program. We will explain the program, and make sure you have a complete understanding of what the program involves so that you are comfortable with your decision.

Fruit Bowl

Step 2 – Nutritional Intake

Once the initial intake process is made, a nutritional intake will need to be performed. This will including taking an assessment, so that Cielo House and its staff can help determine the correct and most effective recovery path that will fit your individual needs. Need to start your admissions process? You may set up a FREE intake appointment by calling us at 650-455-9242. If you’re not quite ready to commit to the intake we could set up a facility tour instead.

Doctor and Patient

Step 3 – Medical Clearance

As part of our intake requirements, we will ask that you meet with a Medical Doctor and provide us with any up-to-date medical information you may have so that our professionals can treat you based on your individual needs. If you have a relationship with a primary doctor already, we can provide you with the information we would need from your doctor, or you can work with one of our medical professionals affiliated with Cielo House.

Treatment Costs

Insurance Coverage
We are currently contracted with most major insurance companies to have our services covered as “in-network”. Therefore you will receive the highest level of insurance coverage available to you.

During your intake appointment we will contact your insurance company and verify the level of insurance coverage you will receive.

After your intake appointment we will contact your insurance company to obtain an insurance authorization for your treatment.

Also, you will not incur any costs until we have formal authorization from your insurance company as to what coverage you will receive.

Fees and Financing
In addition to keeping our fees lower than many other programs, we also partnered with American Benefit Credit to offer affordable financing options to help with the cost of treatment. Financing options can be discussed during your intake appointment and in the meantime you can learn more about our financing partners by visiting their website www.abfcredit.com.